FAQ's

How do I place an order?

Simply browse our product catalog, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

What payment methods do you accept?

We accept credit/debit cards, net banking, UPI, and popular payment gateways available in India.

Can I track my order?

Yes, once your order is dispatched, you'll receive tracking details via email or SMS to monitor your shipment.

How long does delivery take?

Delivery typically takes 1-3 business days in Bangalore and 3-7 business days for other cities across India.

Are there any delivery charges?

Delivery charges, if applicable, will be clearly displayed during checkout before payment.

Can I cancel or modify my order after placing it?

You can cancel or modify your order within 12 hours of placing it. After that, orders cannot be changed or canceled as they are processed for shipment.

What is your return and refund policy?

We accept returns within 48 hours for defective, damaged, or incorrectly delivered items. Refunds are processed after inspecting the returned product. Perishable or opened items cannot be returned.

Are your products organic and natural?

Yes, Omnipure products are sourced directly from farmers and processed traditionally to ensure purity, authenticity, and nutritional integrity.

How do I contact customer support?

You can reach us at support@nutri360.in or call our customer care number provided on our website.

Can I place bulk orders or custom requests?

Absolutely! Please contact our customer support team at support@nutri360.in to discuss bulk orders or special requests.

 Do you offer discounts or promotional codes?

Yes, we regularly offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated.

Is my payment information safe?

We use highly secure and encrypted payment gateways to ensure your personal and payment information remains safe and confidential.

Do you deliver outside India?

Currently, we only deliver within India, focusing primarily on Bangalore and other major cities.